Privacy Policy

Last updated: 24 February 2026

1. Introduction

Crimsix Games (UEN: 53507385B) is a Singapore-based digital gaming ecommerce platform. We are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we handle your information when you use our services.

2. Information We Collect

We collect only the minimum information necessary to process and fulfill your digital top-up orders:

  • Order details — product selected and quantity.
  • Fulfilment information — User ID (UID) and Server ID as required by the specific game.
  • Payment verification — transaction screenshots or reference numbers to confirm payment.
  • Contact information — email address, Telegram username, or WhatsApp number for order updates and support.

3. How We Use Your Information

Your information is used solely to:

  • Process and deliver your order.
  • Verify payment completion.
  • Communicate with you regarding your order status.
  • Provide customer support.

4. Data Storage & Security

We prioritize the security of your data:

  • No Payment Storage — Crimsix Games does not store credit card or bank details. All payments are handled by secure third-party payment providers.
  • Data Retention — Order records are kept for a limited period for accounting, support, and dispute resolution purposes.

5. Third-Party Services

We use the following third-party services to operate our business:

  • Telegram — for order communication and customer support.
  • PayNow — for processing Singapore-based payments.
  • Wise — for processing international payments.
  • Cloudflare — for website hosting and security.

Each third-party service has its own privacy policy. We encourage you to review their respective policies.

6. Data Sharing

We do not sell, trade, or share your personal information with any third parties except as required to process your order or as required by law.

7. Cookies & Analytics

Our website does not use tracking cookies or third-party analytics. We may use local storage in your browser to save your cart and currency preferences for your convenience. This data stays on your device and is not transmitted to us.

8. Your Rights

You have the right to:

  • Request information about what data we hold about you.
  • Request deletion of your data.
  • Withdraw consent for data processing at any time.

To exercise any of these rights, please email us at admin@crimsixgames.store.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact

For privacy-related inquiries:

  • ✉️ Email: admin@crimsixgames.store
  • 📞 Phone: +65 8377 7339 (Call/SMS support)
  • 🏢 Registered Address: 10 Anson Road, #26-04 International Plaza, Singapore 079903
  • 📝 UEN: 53507385B (CRIMSIX GAMES)